FAQs

What is Verified by Visa (VbV) and MasterCard Securecode?

Verified by Visa and Mastercard Secure code are new security programmes from Visa and Mastercard which give you enhanced protection when making a purchase online. 

They allow you to create your own personal password, known only to you, for use as an extra security measure each time you use your Visa or Mastercard online. 

If you have previously registered your Visa or Mastercard through this system and have forgotten your password you need to contact your bank, as our support teams do not know your password details.

If this FAQ does not answer your question, please submit your query to our dedicated support team

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