FAQs

How do I suspend my profile?

You may choose to suspend your profile by logging and clicking on the 'Profile' tab at the top of the site, on the drop down list please click on 'Settings'.

You will then see 'Suspend my Profile' please tick this box then scroll down the page and click on ‘Save'.

 

By suspending your profile, your membership is still active but you will not be visible to any other member. You cannot contact any member whilst your profile is suspended, you will need to reactive it, please also note that members cannot reply to your emails whilst your registration is suspended.

 

Your Registration may be suspended but your fee is not, this will still end on your expiry date. 

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