Help Centre
Complete FAQ Listing
Getting Started ...
Searching for People and Making Contact ...- What is the best way to search for people?
- How do I contact someone?
- How do I know if the person I sent a message to has read it?
- How can I stop getting email alerts when I receive a message?
- Do I have to pay to send and receive messages?
- How can I create a Buddies list?
- What is the Photo Gallery?
- How can I see members that have viewed my profile.
- How can I see members that have saved me as their Friend.
- How do I amend a saved search?
- How do I change my search criteria?
- How do I create a saved search?
Payments, Upgrades & Renewals ...- How much does it cost to upgrade?
- How do I upgrade?
- I just paid to upgrade but I still can't contact anyone ...
- How do I renew my upgrade?
- I don't want to renew my membership ..
- Can I pay via PayPal?
- I can't input the code for my card on PayPal....
- I have an existing PayPal account so why I am being asked to add a card?
- I have just paid to upgrade via PayPal but my account has not been upgraded.
My Profile ...
My Login Details ...
How Do I Use Instant Chat?- How do I start a Instant Chat conversation?
- How do I finish a conversation using Instant Chat?
- Can I close down the window with my list of friends but still chat to members?
- I have closed down the window with a list of my friends in. How do I get it back?
- How do I block a member from sending a message to me through Instant Chat?
- I have blocked a member but want to talk to them again. How do I get in touch?
- Can I speak to more than one member at a time?
- I can't activate Instant Chat on my computer. Why?
Adding a Photograph to Your Profile ...
Profile Guidelines ...
Frequently asked Questions..- Have a look at which other members match me, and are online now?
- How can I choose who sees my photograph?
- How do I amend the details of the member I am searching for?
- How do I remove a member from my Buddy list.
- See my saved friends?
- See which members have sent a 'Wink' to me?
- See which members I have blocked from contacting me?
- See which members I have sent a 'Wink' to?
- See which members like me?
- See which other members have viewed my profile?
- See who is available for an instant chat?
- See who's profiles I have viewed?
- View who is online now?
- How can I view members without them knowing?
- How do I add a member to my buddy list?
- where are my ecards?
Payments - Verified by Visa (VbV) and MasterCard Securecode
FAQs
See which members like me?
Click on the link ‘Viewing History’ at the top of the site this will provide a drop down menu choose ‘Who likes me’ from this list. Click on this link and you will see a page that shows all of the members on the site that have looked at your profile and opted to save you as a buddy.
If this FAQ does not answer your question, please submit your query to our dedicated support team
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